Plugsurfing Power Platform

All Systems Operational

About This Site

This page shows the current operational status of the Plugsurfing Power Platform platform. Not only does this give an overview of the current status, it shows past incidents and a transparent uptime calculation. This page will also become the main communication channel to customers during an incident.

As soon as we become aware of an incident, this page will be updated to reflect the current status, and will be updated continually throughout the incident.

Please subscribe to the page to get updates via email immediately and directly.

Local charging via RFID Operational
90 days ago
100.0 % uptime
Today
Remote charging start/stop, including Ad-Hoc Operational
90 days ago
100.0 % uptime
Today
P3 Web Portal ? Operational
90 days ago
100.0 % uptime
Today
Drive API Operational
90 days ago
99.99 % uptime
Today
Mobile Apps Operational
90 days ago
99.99 % uptime
Today
Driver Web Portal ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 22, 2025

No incidents reported today.

May 21, 2025
Resolved - Temporary Issue with Subscription Sign-ups
Resolved: Yes
Impact Period: 21st May 2025, from 11:30 to 14:30 CET

Impact: A subset of users (61) were unable to complete subscription sign-ups due to an internal system error.

What happened:
A recent update introduced a change that inadvertently caused some subscription requests to be processed incorrectly. This resulted in failures during the subscription creation process.

What we’ve done:
We identified the issue quickly and rolled back the affected component to a previous stable version. Subscription functionality has been fully restored.

Next steps:
We are taking measures to prevent this type of issue in the future, including improving automated testing for API changes and enforcing stricter validation of request formats.

We sincerely apologize for the inconvenience and thank you for your patience.

May 21, 12:30 UTC
Investigating - A subset of users (~60) were unable to complete subscription sign-ups due to an internal system error.
May 21, 09:30 UTC
May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.