Temporary Issue with Subscription Sign-ups Resolved: Yes Impact Period: 21st May 2025, from 11:30 to 14:30 CET Impact: A subset of users were unable to complete subscription sign-ups due to an internal system error. What happened: We identified an issue that caused some subscription requests to be processed incorrectly. This resulted in failures during the subscription creation process. What we’ve done: We identified the issue quickly and deployed a fix to the affected component. Subscription functionality has been fully restored. We sincerely apologize for the inconvenience and thank you for your patience.