All Systems Operational

About This Site

This page shows the current operational status of the Plugsurfing Power Platform platform. Not only does this give an overview of the current status, it shows past incidents and a transparent uptime calculation. This page will also become the main communication channel to customers during an incident.

As soon as we become aware of an incident, this page will be updated to reflect the current status, and will be updated continually throughout the incident.

Please subscribe to the page to get updates via email immediately and directly.

Uptime over the past 90 days. View historical uptime.
P3 Web Portal Operational
Drive API Operational
WL mobile app Operational
Roam OCPI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 11, 2026

No incidents reported today.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Disruption in Plugsurfing services
Resolved - Dear customer,

We have monitored the fix and that our services continue to operate at optimal levels. All affected services have been fully restored to their normal functioning state.

Incident details: Disruption in Plugsurfing service - starting and stopping session
Reported: 30 Sept 2026 14:03 CET
Status: Resolved
Resolution: Fix the issue causing disruption in start/stop services
Resolution time: 30 Sept 2026 15:08 CET

Should you have any further questions or require additional information, please do not hesitate to contact us.

Best regards,
Plugsurfing team
Sep 30, 13:28 UTC
Monitoring - Dear customer,

We are pleased to inform you that the incident that recently occurred has been successfully resolved.

While the incident has been resolved, we will keep on monitoring the fix also to ensure that the problem does not reoccur and that our services continue to operate at optimal levels.

Incident details: Disruption in Plugsurfing service - starting and stopping session
Reported: 30 Sept 2026 14:03 CET
Status: Resolved
Resolution: Fix the issue causing disruption in start/stop services
Resolution time: 30 Sept 2026 15:08 CET

What was not impacted: Ongoing sessions were not impacted.

With the successful resolution of the incident, all affected services have been fully restored to their normal functioning state. You can now resume using our services without any interruptions or limitations.

Thank you for your patience and continued trust in our services. Should you have any further questions or require additional information, please do not hesitate to contact us.

We look forward to serving you with excellence.

Best regards,
Plugsurfing team
Sep 30, 13:11 UTC
Identified - Dear customer,

We want to keep you informed about the ongoing incident with our services. Our dedicated team has identified the probable root cause of the problem.

What is impacted:
Starting and stopping sessions are impacted.

What is not impacted:
Ongoing sessions are not impacted.

Status: Identified the probable root cause

We appreciate your patience and understanding during this challenging time. Your trust in our services is of utmost importance to us, and we are fully committed to resolving this incident and ensuring the continuity of our reliable services.

Thank you for your cooperation and support.

Best regards,
Plugsurfing team
Sep 30, 13:03 UTC
Investigating - Dear Customers,

We are currently experiencing service disruption with our services. Our dedicated team is working on identifying the root cause.

Due to this, starting new sessions and stopping remote sessions might be impacted.

We appreciate your patience and understanding during this challenging time. Your trust in our services is of utmost importance to us, and we are fully committed to resolving this incident and ensuring the continuity of our reliable services.

Best regards,
Plugsurfing team
Sep 30, 12:19 UTC

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Maintenance on Plugsurfing database servers
Update - The scheduled maintenance has been completed.
Sep 28, 17:33 UTC
Completed - The scheduled maintenance has been completed.
Sep 28, 17:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 17:00 UTC
Scheduled - Dear Customers,

We would like to inform you about a scheduled maintenance on some components of our platform that may temporarily impact some customers using Plugsurfing products and applications.

Maintenance Window:
Date: 28 September 2026
Time: 19:00 - 20:30 CEST

During this time, some customers may encounter brief service disruptions. Our team will strive to minimise the downtime and ensure services are restored as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your understanding. For any questions or further assistance, please feel free to reach out to our customer service team.

Thank you for your cooperation.

Best regards,
Plugsurfing Team
Sep 17, 15:02 UTC

Sep 27, 2026

No incidents reported.

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